Contacting DCAD

You may visit us or send mail to the following address:

Dallas Central Appraisal District
2949 North Stemmons Freeway
Dallas, Texas 75247

Lockbox for document drop off located at main entrance on west side of building

The Customer Service Lobby is open to the public 7:30 AM to 5:00 PM, Monday – Friday.

You may call us at the following numbers between 7:30 AM - 5:30 PM Monday - Thursday, and Friday 7:30 AM - 5:00 PM:

Customer Service: 214-631-0910
Main switchboard: 214-631-0520

Residential 214-631-0910
Commercial 214-631-0910
Business Personal Property 214-631-7406

You may contact us by Email:

Email for Real Property Ownership and Exemption Inquiries: . pre@dcad.org
(Please include account number, owner name and address and phone number)

Email for Real Property Change of Mailing Address Inquiries: . mailingaddresschg@dcad.org
(Please include account number, owner name and address and phone number)

Email for Business Personal Property Inquiries: bppcs@dcad.org
(Please include account number, business name, business location and phone number)

Email for Special Inventory Inquiries: dcadsi@dcad.org
(Please include account number, business name, business location and phone number)

Email for Residential VALUE/PROPERTY Inquiries: ResidentialDepartment@dcad.org

Email for Commercial VALUE/PROPERTY Inquiries: CommercialDepartment@dcad.org

Email for A&S Appointment of Tax Agent - Addition and Removal Inquiries: aoa@dcad.org
(Please include account number, business name, business location and phone number)

Email for GIS/Mapping Inquiries: MappingGIS@dcad.org
Email for All General Inquiries: Public Relations - pubrel@dcad.org

Public Information Act - Click the Navigation link Open Records
(Texas Government Code, Chapter 552)

(Please note responsive documents will not be faxed or emailed. Documents may be picked up at the DCAD office upon prior notification or provide a valid mailing address.)

The DCAD Customer Service Area is open to the public during the following hours:

Monday through Friday from 7:30 AM to 5:00 PM.

Holidays Observed by DCAD